Resources / Business Operations Business Operations Articles Welcome to the Business Operations blog on Rezdy! Here, we share the latest tips, tricks, and tools to help you optimize your tour operator business and enhance your guest experiences. From management to platform solutions, you’ll find everything you need to stay ahead of the curve. Operator Best Practice 5 must-have characteristics of tour operators Operator Best Practice 8 useful tour operator tips to prepare for the peak season Payment Gateways Deciding which payment gateway to use
Travel customer journey: how automation can help A guest blog by coupler.io Tour and activity companies have been going online for some time. They actively use travel and tour websites as… Travel Website Design: 10 Must Have Features to Improve Traffic And Revenue It’s important for any travel company to have a solid online presence. This includes creating an engaging and informative website that can entice customers. … 6 uses of AI in travel and tourism Artificial intelligence is some of the most cutting-edge, rapidly-growing tech available today. It’s no surprise, then, that AI is hugely popular in the travel… 6 benefits of online bookings for tour and activity operators In 2022, 66% of the global travel and tourism market revenue was processed online, and that is expected to grow each year. Which makes… Why tour operators should resell other tours & activities. “Do you know anything else I can do around here?” As an operator, you may hear this all the time at the end of… 8 reasons why Google My Business is important for tour and activity operators As the world of travel and tourism takes a massive shift online, navigating digital marketing and search engine optimization strategies is key to improving… Automated emails for tour operators: a powerful tool for saving time and maximizing revenue Did you know? The average person spends 3 hours a day on email, tour operators spend much more time on emails. And what could… 9 Tips to Start a Tour Company on a Tight Budget Starting a tour company takes passion, dedication, and hard work. As a tour operator, you need in-depth knowledge of the local history and community…. Case Study: Voyager Estate About Voyager Estate Nestled in the south-west corner of Western Australia, Voyager Estate is a part of the internationally-renowned region of Margaret River. With… The rise in sustainable tourism in New Zealand Prior to the COVID-19 pandemic, sustainable tourism was becoming a trending topic. It was something that travellers were just starting to become aware of,… 8 Rezdy tools to maximize your bookings and your revenue Rezdy is a system designed to help operators like you grow your bookings and maximize your revenue. Many of our tools and features were… Stop scammers in their tracks – how to recognize chargeback abuse A guest blog by Jessica Perkins Chargeback abuse and fraud have been on the up and up since online shopping became a trend. According… 9 ways reservation technology helps tour operators get more bookings An online reservation system for tour operators is going to do more than make your job easier — it’s going to grow your bookings… How blockchain, VR and the metaverse could revolutionize the tourism and experience industries You’ve probably heard of several new tech phrases making the rounds lately. NFTs, blockchain, Web3, VR tourism, the metaverse, and crypto – what are… 9 tips on how to get more direct bookings for your tour company Updated June 2023 – In the world of tour and activity operators, direct bookings are considered the golden ticket. Operators are always on the… 9 ways tour operators can optimize their tours in the new normal The COVID-19 pandemic has transformed the travel industry, and tour operators have had to adapt and make changes to their operations. There’s no denying… 3 Rezdy features that’ll maximize your revenue from international travelers With many countries beginning to reopen their borders, we can finally start thinking about international bookings. In fact, countries like Australia which recently reopened… Why the right payment gateway will increase your international bookings Australia and the United States have already reopened their borders to international travelers. As more and more countries start reopening their borders, you’ll no… Step-by-step guide to creating a tour operator business plan [template included] Ready to take the plunge and launch that tour company or adventure travel business you’ve been envisioning? Before you start welcoming guests, the best… 5 tips for handling large group bookings or reservations When celebrating Milestone birthday celebrations, family get-togethers, and team-building exercises, it normally involves large group reservations. They’re all great opportunities to get together in… Case Study: Bogong Horseback Adventures Gallop To More Online Bookings With Rezdy Steve Baird is the Managing Director of Bogong Horseback Adventures, an award winning family-run business that offer… What is an online booking system & how does it work? Updated November 2022 -If you’re working in the travel and tourism industry, your job has most likely been impacted in some way by modern… 8 useful tour operator tips to prepare for the peak season The peak travel season is an exciting time for any tour operator, but it’s particularly thrilling this year. Many of the lingering pandemic restrictions… 5 Tips for Running a Successful Bus Tour Business If your tour company offers coach travel services or specializes in bus tours to the most popular attractions in the area, you likely already… How to start a tour business Updated March 2023 – Considering how to set up a tour operator business in your area? You could be about to launch into one… How switching to digital waivers saves time and is more COVID safe A Wherewolf guest blog – Reducing touching shared objects at your business, giving your customers peace of mind AND increasing the efficiency of your… The advantages & disadvantages of online booking systems Updated July 2022 – Running a tour and activity business is surely a fulfilling profession. And for many fortunate tour business owners, these positive… 6 green tourism examples to green up your travel business Updated June 2022 – Sustainable tourism or green tourism is undeniably the way of the future. Aundeniably the way of the future. As we… 5 tips to make your tours or activities entirely paperless Hands up who loves paperwork? Yep, we thought as much. Nobody really loves the process of printing, stacking or archiving necessary paperwork, which is… The benefits of adding a waiting list for your online tourism bookings Having sold-out tours and activities is such a fantastic problem to have – but there’s a handy feature in your Rezdy activity booking system… Entrepreneurial Ideas for Tour Operators: 5 Strategies to Try After perhaps the most difficult year ever for tour and activity operators, the travel industry is finally set to rebound. More travelers are ready… 5 Ways to Prepare for the Increase in Local US Travel With America being one of the most traveled countries in the world, we need to ask the question – What are the movements of… Ace your reminder messages to build excitement and minimise no-shows While reminder messages are one of the most underutilised features within Rezdy, this functionality is powerful. These manual or automated pre-trip communications can help… 5 mistakes tour operators are still making in 2021: MaxTour guest blog Us tour operators are a passionate bunch. We love our guests, designing tours, and getting out in the field and leading a memorable, well-organized… This travel company increased bookings by 40% with data. Here’s how you can too. 4 big benefits of follow-up emails for your tourism experiences Rezdy’s activity booking software allows you to customise and send up to three automated follow-up emails after each guest has experienced your tour, activity… Data analytics. Grow your business with the data already available to you. 8 vital questions to ask during a demo of any booking platform The right new booking platform can make a world of difference for your business, bookings and teams, so it’s crucial to put some time… How to choose a payment gateway – 4 key areas to consider How to create a flexible tour cancelation policy that boosts your business Updated April 2023 – Once you secure a booking from a prospective traveler, the last thing you want to think about as a tour… 4 Simple ways tourism operators can support World Wildlife Day Why we don’t limit the number of staff user accounts in Rezdy Benefits of online booking software for tour operators Updated April 2023 – We now live in an era where everything is practically inseparable from the internet, including business. It’s now crucial that… What is a payment gateway and why you need one Payment Gateway Fees: Which Provider Offers the Best Deal? How to hire and train amazing tour guides Kelsey Tonner from the Be a Better Guide Project shares his tips and insights on developing great tour guides and leaders. I am an… Why use Mobile Wallets like GooglePay & ApplePay Deciding which payment gateway to use The Top 5 Under-Utilized Features of Rezdy and How to Use Them Terms & conditions for tour operators. What should you include? With all the disruption of the pandemic and the flood of cancellations, a lot of experienced operators are wondering what they should put into… Case Study: Ultimate Winery Experiences Australia Transcript The last 18 months has been interesting. 2019 for the ultimate winery experiences was a boom. We were really gaining momentum. We had…
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